Compliance12 min read
Do you have to say a call is an AI in Australia?
No general Australian rule makes a caller announce it is an AI. Three obligations written for humans already apply, and section 9(2) leaves one question open.
Topic
No general Australian rule makes a caller announce it is an AI. Three obligations written for humans already apply, and section 9(2) leaves one question open.
What the Do Not Call Register Act and the telemarketing standard actually require of an Australian agent making an unsolicited call, and where agents get caught.
The hours section 8 of the 2017 telemarketing standard sets, whose clock they are read on, and the real window when you call from one state into another.
ListingLine
Every number is washed against the Do Not Call Register before it can be dialled, every call is placed inside permitted calling hours, and the agent says it is an AI when it is asked. You pay A$2.00 per connected call. There is no subscription.